Who is behind non-HITL.
non-HITL is not a prediction but a starting point: for asking better questions and looking further ahead. It is written by FG Digital, with credit to the people whose work shapes it.
Hugo Gomes
Co-founder, FG DigitalTransformation and programme director. More than 28 years leading transformation in telecoms, energy, logistics and technology across Europe, South America and Africa.
hugomgomes.com
Iñigo Fuertes
Co-founder, FG DigitalResponsible AI and AI Governance Lead. Driving AI strategy in regulated industries, bridging technology, regulation and business, and making it accessible to everyone.
The people whose work shapes this thinking
- Amy Webb, Melanie Subin and the Future Today Strategy Group teamConvergence Outlook 2026
Agentic economies, the new labour equation and polycompute. “Liability follows the logs.”
ftsg.com - Rachel Laycock and the Thoughtworks Technology Advisory BoardTechnology Radar, Vol. 35, November 2026
They named human-in-the-loop theater: an approval step that works as an accountability sink.
thoughtworks.com/radar - The Shell Scenarios teamThe 2026 Energy Security Scenarios
Futures drawn as paths with milestones over decades: the model for our path to 2050.
shell.com - Brad Flora, Gustaf Alströmer and the Y Combinator partnersRequests for Startups, Winter 2027
Robots still financed like forklifts, income proved again at every counter, and expert work held back by credentials.
ycombinator.com/rfs
- Google and the FIDO AllianceAgent Payments Protocol (AP2), 2025–2026
Signed mandates for intent, cart and payment, handed to the FIDO Alliance in April 2026 to become an open standard.
fidoalliance.org - MastercardVerifiable Intent, 2026
A tamper-proof record of what a person authorised an agent to do, developed with Google.
mastercard.com - VisaTrusted Agent Protocol, October 2025
Signed credentials that let a shop tell a trusted agent from a bot.
visa.com - American ExpressAgent Purchase Protection, announced April 2026
Cover announced for mistaken purchases by registered agents; terms not yet published.
americanexpress.com - eBayUser Agreement, January 2026
Bans buy-for-me agents and flows that order without human review, unless eBay approves them.
ebay.com - ShopifyWebMCP support for checkout, September 2026
Agents in the buyer’s browser can read and update the checkout and place the order once the buyer confirms.
shopify.dev