Product Liability Directive (EU) 2024/2853
European Union
Member states must apply it by 9 December 2026. Software and AI systems count as products, so their makers face strict liability for defects.
AccountabilityOn this site: Analysis →
non-HITL is not a prediction but a starting point: for asking better questions and looking further ahead.
Your next delivery may arrive inside your fridge, with nobody home.
Today a person has to be at both ends of a delivery: a courier you can identify, and you at the door. Not to do the work, but to carry the trust. When a network can carry that trust, the person is no longer needed in the loop. Delivery is the simplest way to see how.
Our north star
Everything on this site follows from one idea.
Trust is moving from people to networks. Where people are irreplaceable, their value multiplies. Where people are less reliable, machines take over.
Explore
Six questions. Start with any of them.
New · Delegated B2C
The shop wasn’t built for the buyer that’s coming.
That buyer is an agent. The customer is still a person, but the buying is done by an agent with the customer’s authority. What that does to shops, payments and liability, and a scale for how agent-ready a shop is.
Read delegated B2C →
01 · The idea
Why is a person in the loop at all?
One delivery, four reasons the loop opens, the pattern behind them, and where people still win.
Read the idea → 02 · JobsWhat happens to the work people do today?
Six job families, and what each becomes when the network carries the trust. Plus the jobs non-HITL creates.
See the jobs → 03 · MarketsWhich markets does the status quo keep closed?
Ten markets, and a path to 2050 that shows when each opens and what has to happen first.
See the markets → 04 · Delegated B2CWhat if the buyer is your agent?
Shops built for people, the checkout rebuilt for agents, and a five-level agent-readiness scale.
Read delegated B2C → 05 · AnalysisWhat keeps the last human in the loop?
Five trust pillars by five layers, for three markets: what has to move, and how far it has moved.
Open the analysis → 06 · AboutWho is behind non-HITL?
Hugo Gomes and Iñigo Fuertes, FG Digital. And the people whose work shapes this thinking.
Meet the authors →Latest signals
The loop is already opening.
Papers, reports, videos and news, checked and linked to the original.
Human-in-the-loop theater
Thoughtworks Technology Radar, Vol. 35
When review can’t keep up, the approval step becomes an empty check. Thoughtworks names it and proposes risk-tiered human oversight instead.
AuthorityAccountabilityOn this site: The idea →
WebMCP support for checkout
Shopify developer changelog
Agents in the buyer’s browser can read and update a Shopify checkout, and place the order once the buyer confirms: level 3 on our agent-readiness scale.
AuthorityCompetenceOn this site: Delegated B2C →
